Most professionals use AI like a smarter search box: type a question, copy the answer, move on. The people pulling ahead use it differently. They give it context, set it up once, and hand it real work.
This course shows you how to make that shift. No technical background required.
What you’ll learn
How AI assistants work, where they fail, and when to trust the output
Chat vs. agents: what each is good for and when to use which
Projects: giving AI lasting context so you stop re-explaining yourself
Skills: packaging your repeatable processes so AI does them your way every time
Artifacts: turning conversations into documents, dashboards and tools you can use and share
Building a personal AI workflow for your own role
Who it’s for
Working professionals in analytics, finance, operations, consulting, marketing and management who use AI occasionally and want to use it well.
What you’ll walk away with
An AI setup built around your actual job
Reusable workflows you can apply the next day
Clear judgment on what to delegate to AI and what to keep
What You'll Learn
Explain how AI assistants work, where they fail, and when to trust their output
Choose between chat and agents for a given task
Set up Projects so AI remembers your context and you stop re-explaining yourself
Turn your repeatable processes into reusable skills that AI follows every time
Use artifacts to turn conversations into documents, dashboards and shareable tools
Write prompts and instructions that consistently produce work you can use
Build a personal AI workflow around your own role
Decide what to delegate to AI and what to keep for yourself
Skills You'll Gain
AI FundamentalsPromptingAI AgentsClaudeChatGPTMicrosoft CopilotWorkflow AutomationProductivity